Frequently Asked Questions (FAQ)
Some answers to the most common questions


The frequently answered questions especially for our artists.

General procedure

  • You can sign in to create your account and give us information about you. You agree in our Terms of Use and our Artists’ Services Agreement (ASA) that explains how we work with you.
  • In the next step you can send us your content (artist picture, artwork picture, video/video-URL, artwork story) so we can start to create your artist profile on our platform.


Selling products

  • The heart of our business model is your artist platform where you can promote yourself and your artwork.
  • Some of your artwork may be offered in the online fashion store if it is suitable for fashion printing.

Uploading guidelines

We accept PSD, PDF, JPG, JPEG, PNG, zip, TIF, and TIFF.

You can upload up to 25 MB for each file.


What a great service, right??! :-)

  • You can upload a JPG and we give you the free service of letting it shining and looking great. We transform it in the color profile CMYK for a great printing result
  • If you want to speed up the process of activating your artwork on the platform, you should upload a PSD and be gentle to respect the following instructions, if you like:

Image size and format guide if you like to make us happy:

Print file types
  • File type, which saves the CMYK profile: PDF, PSD,
  • All pictures need to be single layered with outlined fonts and with a transparent background.
Color profile
  • Your file should be saved in CMYK rather than RGB, because the CMYK printer cannot print all the colors in the RGB color space.
  • Example how it works in Photoshop CS5: 1. Open your image you need to convert. 2. Click image at the top of the photoshop window. 3. Click Mode, then click CMYK color. 4. Click the Merge option
  • The best printing result requires to saves your file at minimum with 300 DPI. If your image is only 200 DPI, it would reduce the size of the final print.
File Size
  • You can upoad up to 20 MB for each file.
Merge layers
  • When uploading PSD files, please make sure that all of your layers are merged into one layer optionally preserving any transparency before uploading artwork. If your layers are not merged, your image will be uploaded as only one layer, and not the entire image. Do not flatten artwork if you desire transparency to remain intact.